Contact Climadoor

If you need assistance or specialist advice on any of our internal doors, external doors or door hardware, we’re always here to help. We aim to find a Climadoor product that’s right for you. Supplying both trade and public with nationwide delivery, we’re confident we can help with all your door needs whether big or small.

How to Get in Touch

By Email: [email protected]

Our customer care team will aim to respond to your email query within 1-2 working days.

By Telephone: 0203 846 0345

By Post:
Unit 2
Sinfin Commercial Park
Sinfin Lane
Derby. DE24 9HL

Our phone lines are open 9am - 5pm Mon - Fri, giving you a direct line to our door experts. If you have a query about one of our products, a question on your order or you’d like to book an appointment to visit our showroom, just give us a call.

Please note our offices & showroom are closed on all bank holidays in England.

Useful Information

To save you a call or an email, you might find we’ve already answered your question online. Here are some useful links to help you find the information you need.

• Delivery: We aim to deliver to most UK mainland postcodes in 3-7 working days. You can find out more details about our delivery times and charges on our delivery information page.
• Returns & Refunds: For returns and refunds, standard online UK returns guidelines apply. This entitles you to a refund within 14 days of purchase, provided the product is returned in the condition of sale. You can find out more on our returns and refunds page.
• Our Guarantee: Our doors and hardware are guaranteed against manufacturing defects for 10 years. Find out more about our guarantee promise.
• FAQs: We’ve answered some of the most frequently asked questions we tend to get about our doors. Find the answers you need on our FAQs page.
• Technical Information: From fitting information to care and maintenance, we have a series of downloadable PDFs for your information. Find the collection here so you can take care of your new doors. We're also happy to supply product drawings where available, including section details that can assist your builder in the building design and construction process.

We pride ourselves on quality products and great service. We’d love to hear from you, so why not let us help you complete your home improvement project today!